Surcharge Settings for Channel Connections

If you have set up surcharges in Sirvoy and wish to use these for your channel connections, the Sirvoy settings …

Extra Bed Settings for Channels

Extras such as extra beds cannot be mapped to extras created in Sirvoy. The price for them should be set …

Charging Virtual Cards with Stripe

The Stripe solution can be used so that CC details received at the time of the booking can be saved …

Disconnect Sirvoy from Myallocator

If you want to end the PMS connection between Sirvoy and Myallocator, these are the steps to take: 1) First …

How will the Integration between Sirvoy and my Sales Channels work?

Immediately after Sirvoy has been connected with one, or even several sales channels, the systems will automatically update each other …

Correct Rate Settings on Booking.com

Different rates need to be activated on Booking.com, depending on how you like to set your pricing. Single Room and …

Price per person on Hostelworld?

Currently Hostelworld doesn’t support price per person on any of their rates. Still, here is some information you might find …

Problem with Availability on Citybreak

Please find the Swedish version of this article further down. If your availability as seen on your Sirvoy calendar isn’t …

Connecting to Citybreak

With a connection to Citybreak, Sirvoy will automatically keep your availability updated and retrieve your bookings from Citybreak. This connection …

Cancelled in Expedia, But Not in Sirvoy

Sometimes you might see something that appears to be a problem – a booking is marked as cancelled in your …

Virtual Cards from Booking.com, Expedia and Agoda

Some booking channels provide virtual cards so that the hotel can charge the guest. A virtual card is a set …