Will Guests Recommend Your Hotel?
Anyone availing of goods or services these days will have heard the following question: How likely is it that you …
Strategies for responding to your guests’ reviews
Why is important to respond to guests reviews Hotels that make the effort to respond to guests’ reviews benefit not …
How to Choose the Right Channel Manager for Your Business
Previously we looked at a number of features that any hotelier would find invaluable in a cutting edge Property Management …
What is GDPR and how will it Affect Hoteliers?
The GDPR (general data protection regulation) is new legislation that aims to give citizens more control over their personal data. …
The Hostels that are Redefining the Industry
Until quite recently if you asked anyone for three words they would associate with hostels you might get something like …
Customised Experiences for Your Guest
It’s interesting that when it comes to goods and services, todays hotel guest will choose experiences over stuff (92% of …
Appealing to ‘Generation Now’
Patience is most certainly a virtue, but it isn’t one that most of us would equate with the younger generation …
Pet Friendly Hotels
It’s interesting that Google Trends has seen a recent spike in searches for ‘pet hotels’ – is this a one …
How to Make Your Boutique Hotel Stand Out
There’s no denying that the development and expansion of mega hotel chains and Vacation Rental sites like Airbnb has left …
Useful Apps for Little Hotel Owners
When it comes to Apps these days we are spoiled for choice. As of March 2017, Statista found over 2.8 …
The Winning Formula to Make Your Hotel Stand out!
Would you like to get inside the mind of millions of potential guests to find out what they really really …